Sometimes, you want to have someone on the end of a phone your staff or tenants can call for reassurance.
We offer a fully manned Help Desk call handling service that lets your people contact our people by phone, email or through our Help Desk website. We’ll connect them with a full range of qualified repair engineers or specialist contractors. So any problems are taken care of quickly and professionally, without you having to get involved.
Our trained and experienced staff use a high-end computer-aided facility management (CAFM) system which can oversee your entire portfolio of properties. And it can be branded as your company, to give a seamless service to your staff or tenants. All without you having to invest in your own systems, training and personnel.
Depending on your business, you might want to streamline the process even further by using our virtual building monitoring system.
Taking care of your business every day
24/7 Help Desk
Fully branded and customised
Accessible by phone, email or website portal
Call handling for all building/workplace defects & emergencies
Staff trained in building services management
Latest CAFM software complete with contractor/engineer apps to manage jobs on site
Connects to our engineers or your contractors
Virtual building monitoring